gkbet Privacy Policy

This Privacy Policy ("Policy") describes how gkbet ("gkbet," "we," "us," "our") collects, uses, stores, shares, and protects the personal information of users ("you," "your," "Player") who access or use the gkbet platform at gkbet.club and all associated services, features, and content.

gkbet is committed to protecting the privacy and personal data of all players, with particular attention to the rights of Filipino users under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations as enforced by the National Privacy Commission (NPC) of the Philippines.

By registering an account on gkbet, accessing the platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the gkbet platform.

For the purposes of applicable data protection law, gkbet is the data controller responsible for the personal information collected through the gkbet platform. As data controller, gkbet determines the purposes and means by which your personal data is processed.

gkbet has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection legislation. You may contact the DPO directly for any privacy-related concerns, data subject access requests, or complaints regarding gkbet's handling of your personal data.

Contact details for gkbet's Data Protection Officer are provided in Section 15 of this Policy.

gkbet collects the following categories of personal data from players. The specific data collected depends on how you interact with the platform and the services you use.

gkbet does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for identity verification purposes under applicable KYC (Know Your Customer) regulations.

gkbet collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Technologies: Data collected automatically when you access the gkbet platform, including IP address, device identifiers, browser type, session duration, pages visited, and in-game activity. This data is collected via cookies, server logs, and similar tracking technologies.
• Third-Party Verification Providers: Identity and age verification data obtained from third-party KYC service providers when you submit verification documents. These providers are bound by strict data processing agreements.
• Payment Processors: Transaction reference data received from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank when you make deposits or request withdrawals. gkbet does not store full payment credentials — only transaction references and account identifiers necessary for reconciliation.
• Game Providers: Gaming activity data received from gkbet's licensed third-party game providers, including round results, wager amounts, and session data, for the purposes of account management and responsible gaming monitoring.

gkbet uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your gkbet player account, including processing your registration, verifying your identity and age, and managing your account settings and preferences.
• Service Delivery: To provide you with access to gkbet's games, features, promotions, and customer support services.
• Payment Processing: To process deposits, withdrawals, and refunds, and to maintain accurate financial records of all transactions on your account.
• Identity & Age Verification (KYC): To verify that you meet the minimum age requirement of 21 years and to confirm your identity in compliance with applicable Philippine gaming and anti-money laundering regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, unauthorized account access, and other prohibited activities on the platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, to enforce deposit and loss limits set by the player, and to process self-exclusion requests in accordance with gkbet's Responsible Gaming Policy.
• Legal & Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, gaming regulatory requirements, and any lawful requests from competent authorities.
• Platform Improvement: To analyze usage patterns, identify technical issues, and improve the performance, security, and user experience of the gkbet platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications. You may opt out at any time.

gkbet processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173) and applicable data protection principles:

• Contractual Necessity: Processing is necessary to perform the contract between you and gkbet — specifically, to provide you with a player account and access to the platform's services.
• Legal Obligation: Processing is required to comply with gkbet's legal obligations under Philippine law, including KYC/AML requirements, gaming regulatory obligations, and tax reporting requirements.
• Legitimate Interests: Processing is necessary for gkbet's legitimate interests in operating a secure, fair, and commercially viable gaming platform — including fraud prevention, security monitoring, and platform analytics — provided these interests are not overridden by your rights and interests.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — gkbet relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

gkbet does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Service Providers: Trusted third-party vendors who assist in operating the gkbet platform, including KYC/identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, customer support software providers, and game providers. All service providers are bound by data processing agreements that prohibit them from using your data for any purpose other than providing services to gkbet.
• Regulatory Authorities: Philippine government agencies and regulatory bodies — including PAGCOR and the Anti-Money Laundering Council (AMLC) — where disclosure is required by law, court order, or regulatory directive.
• Law Enforcement: Law enforcement agencies where disclosure is required to prevent, detect, or investigate criminal activity, including fraud, money laundering, or other offenses involving the gkbet platform.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of gkbet's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and your rights under this Policy will continue to apply.
• With Your Consent: In any other circumstances where you have given your explicit consent to the sharing of your data with a specific third party for a specific purpose.

gkbet uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the platform, maintain session continuity, and analyze how the platform is used.

The following types of cookies are used on the gkbet platform:

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will affect the functionality of the gkbet platform and may prevent you from accessing certain features, including logging in to your account.

gkbet does not use cookies to track your browsing activity on websites outside of the gkbet platform.

gkbet retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations.

The following general retention periods apply to the main categories of personal data held by gkbet:

• Account & Identity Data: Retained for the duration of your active account, plus a minimum of 5 years following account closure, in compliance with Philippine AML and gaming regulatory requirements.
• Financial & Transaction Data: Retained for a minimum of 5 years from the date of each transaction, in accordance with Philippine financial record-keeping obligations.
• Gaming Activity Data: Retained for a minimum of 3 years from the date of each gaming session, for the purposes of dispute resolution, responsible gaming monitoring, and regulatory compliance.
• Support Communications: Retained for a minimum of 2 years from the date of the last communication, for quality assurance and dispute resolution purposes.
• Marketing Preferences: Retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, gkbet will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.

gkbet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• TLS Encryption: All data transmitted between your device and the gkbet platform is encrypted using Transport Layer Security (TLS 1.2 or higher).
• Encryption at Rest: Sensitive personal data — including identity documents, financial data, and account credentials — is encrypted when stored on gkbet's servers.
• Access Controls: Access to personal data is restricted to gkbet staff and service providers who have a legitimate need to access it for the purposes described in this Policy. All access is logged and audited.
• Two-Factor Authentication: gkbet offers two-factor authentication (2FA) for player accounts to reduce the risk of unauthorized access. Players are strongly encouraged to enable 2FA from their account security settings.
• Regular Security Reviews: gkbet conducts regular security assessments, penetration testing, and vulnerability scans to identify and address potential weaknesses in the platform's security posture.
• Staff Training: All gkbet staff who handle personal data receive regular training on data protection obligations and security best practices.

Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, gkbet will notify you and the National Privacy Commission (NPC) in accordance with the breach notification requirements of RA 10173.

Under the Data Privacy Act of 2012 (RA 10173) and applicable data protection principles, you have the following rights with respect to your personal data held by gkbet:

• Right to Be Informed: The right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data gkbet holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held by gkbet. You can update most account information directly from your gkbet profile settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to gkbet's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time by updating your preferences in your account settings or by contacting support.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe that gkbet has processed your personal data in violation of RA 10173.

To exercise any of the above rights, please contact gkbet's Data Protection Officer using the contact details provided in Section 15. gkbet will respond to all data subject requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, and you will be notified accordingly.

The gkbet platform is strictly intended for adults aged 21 years and above, in accordance with the minimum legal age for casino-style gambling under Philippine gaming regulations. gkbet does not knowingly collect personal data from individuals under the age of 21.

If gkbet becomes aware that personal data has been collected from a person under the age of 21, the associated account will be immediately suspended, all data will be reviewed, and the matter will be handled in accordance with gkbet's underage gambling prevention procedures. Any funds held in the account will be dealt with in accordance with applicable law.

If you are a parent or guardian and believe that your child has registered an account on gkbet or provided personal data to the platform, please contact our support team immediately via live chat or email so that we can take prompt action.

The gkbet platform may contain links to third-party websites or services — for example, links to payment provider portals or game provider interfaces. This Privacy Policy applies only to the gkbet platform at gkbet.club and does not extend to any third-party websites or services that you may access via links on the platform.

gkbet is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of gkbet, particularly payment providers such as GCash, PayMaya, BPI, BDO, and Metrobank.

gkbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.

Where changes to this Policy are material — meaning they significantly affect how we collect, use, or share your personal data — gkbet will notify registered players via email or an in-platform notification prior to the changes taking effect. For minor or clarificatory changes, the updated Policy will be published on this page without prior notice.

Your continued use of the gkbet platform following the publication of any amendments to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes, you should cease using the platform and may request account closure in accordance with gkbet's Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or g kbet's handling of your personal data, please contact our Data Protection Officer using the details below:

• Email: [email protected]
• Live Chat: Available 24/7 directly on the gkbet platform — look for the chat icon at the bottom right of any page.
• Response Time: gkbet aims to acknowledge all privacy-related queries within 48 hours and resolve data subject requests within 30 days of receipt.

If you are not satisfied with gkbet's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters under RA 10173.